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Question: 1 / 400

Which action should a medical assistant prioritize when communicating with a patient?

Checking phone notifications

Maintaining professional distance

Giving full attention to the patient

Giving full attention to the patient is essential in establishing a strong patient-provider relationship. It demonstrates respect and empathy, allowing the patient to feel valued and understood. By actively listening and focusing on the patient, the medical assistant can better assess the patient's needs, concerns, and questions. This practice not only helps in gathering accurate information but also fosters trust, which can lead to improved patient adherence to medical advice and recommendations.

Additionally, maintaining full attention can help in identifying non-verbal cues that provide insight into the patient’s emotional state or comfort level, enabling effective communication and a more personalized approach to care. Prioritizing attentiveness supports a holistic view of the patient's health, which is critical in providing quality medical assistance.

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